AmbITion is a digital transformation methodology and toolkit, so far successfully used with over 150 enterprises and their customers and staff. Independent academic studies have verified that 86% organisations adapted one or more areas of their business to be digital through using the approach, and 37% of these digitally transformed all areas of their business.
According to data from the Technology Strategy Board, the internet economy is already a crucial pillar of the UK’s overall economic strength and is rapidly growing in importance. The figures show that growth currently stands at 10 per cent a year and that the digital economy will account for 10 per cent of total UK […]
These proformas from the Service Design Toolkit for public services help you consider how to set up and run focus groups and interviews with your customers and audiences. You might choose to run focus groups or interview customers as part of your journey through the AmbITion Approach. Focus Group Customer Interviews
The brilliant Digital Engagement Framework by Jasper Visser and Jim Richardson is for arts, culture, and heritage organisations and helps you to design the strategies, processes and technologies to systematically engage all stakeholders with your institution in order to maximise the value you co-create with audiences and customers. Look out for live and online training sessions using […]
Following a survey of Arts Council England’s regularly funded organisations in 2013, this report maps where England’s arts, culture and heritage organisations are at. This survey will repeated in the coming two years. This first year’s report paints a rich picture of how arts and cultural organisations in England are making use of digital technologies in […]